Helping those in need - Mumbai

Mumbai, the capital of Maharashtra is one of the most populated metropolitan cities in the country. It is the home to the world’s largest film industry and several manufacturing industries attracting immigrants from all over the country.

Over the past few years Mumbai has seen a steep rise in terms of economic growth, education and infrastructure but Mumbai also suffers from urbanisation issues. While the city is progressing a major part of the population living in the slum areas lie neglected in poor conditions. Poverty, raising population, unemployment, poor public health and poor educational and civic standards are some of the raising concerns of the city. The dismal health conditions have led to the raise of diseases like malaria, dengue, skin infections, anaemia, TB etc.

Intervention

In order to take care of the healthcare needs of the population Smile Foundation intervened and launched a Smile on Wheels project in Mumbai with support from Ericsson India Global Services. The key issues were identified and were found to be raising population in the slums, poor health and sanitation and no access to medical facilities. This called for an approach which would not only address the health care needs of the population but also enlighten them of the benefits of healthy practises. The 10 targeted locations are Dawari Nagar, Hanuman Tekdi, DyaneshwarNagar, Khar Danda, Filmcity, Nirmal Nagar, Kalina, Mahakali, Dindoshi and Malwani of Mumbai.

Project Highlights

To provide primary health care services to the underprivileged in the identified 10 locations of Mumbai through Mobile Medical Unit (MMU).
To conduct health awareness (IEC and BCC) activities to generate the demand and promote preventive measures to improve health seeking behaviour.
To develop linkages with nearby government health institutions, private clinics, nursing homes and health centres for referral services.
Mass awareness campaigns are also conducted as a part of the health seeking initiative to promote health seeking behaviour.

IMPACT

A TOTAL 253 OPDS ORGANIZED

OVER 15 ICE ACTIVITIES WERE CONDUCTED LAST YEAR, BENEFITING MORE THAN 1987 PEOPLE

1005 PATHOLOGICAL TESTS WERE CONDUCTED SO FAR.

A TOTAL OF 18291 PEOPLE BENEFITED FROM THE HEALTH CARE SERVICES PROVIDED

Privacy Policy - Smile Foundation

Information Gathering

1. Smile Foundation collects information from the users in a number of ways, for example when the user:

Makes a donation
Signs up for a campaign
Signs up to stay updated

2. While forwarding a donation for Smile Foundation the well-wishers have to submit some personal information as it would help us ensuring genuine contributions:

Your name
Your email and mailing address
Your telephone number
Your payment processing details
Any other data as required

3. Smile Foundation does not collect or record the user’s personal information unless he/she chooses to provide it.

Use of Personal Information

1. General browsing of Smile Foundation website is anonymous and it does not register the user’spersonal information except the time, date and place of visits and the name of internet service provider. This data is used only for statistics and diagnosis.

2. By signing up for various services offered by Smile Foundation, the user explicitly authorizes us to collect information based on the user’s usage. The information is used to help provide a better experience to the user and is used as per the user’s specified instructions.

3. Smile Foundation keeps the user information strictly confidential and this information is secured safely. All relevant information collected through Smile Foundation website is handled and used by internal and/or authorized officials only. It is nevershared with any external agencies or third party individuals.

4. Smile Foundation uses the information givento it in the following ways:

To keep an accurate record of all the donations received
To update users about its happenings and developments through bulletins and newsletters, with an option of not to subscribe for the same
To make sure the user is receiving the most appropriate and relevant information
To find out more about the people who are visiting the Smile Foundationwebsite, donating, or joining its campaigns

5. Usually, Smile Foundation does not store user data. In case of specific sign-ups, the data is stored as per user request. The user can opt to delete all the information he/she has provided by simply requesting such by mail. All information, without exception, will be deleted in two working days.

Privacy of e-mail lists

Individuals who join Smile Foundation’s mailing lists via its website or through its campaigning engagements are added to its email database. Smile Foundation does not sell, rent, loan, trade, or lease the addresses on our lists to anyone.

Cookie Policy

1. Cookies are pieces of electronic information which will be sent by Smile Foundation when a user visitsthe website. These will be placed in the hard disk of the user’s computer and enable Smile Foundation to recognise the user when he/she visits the website again.

2. The user can configure his/her browser so that it responds to cookies the way he/she deems fit. For example, you make want to accept all cookies, reject them all or get notified when a cookie is sent. The users may check their browser’s settings to modify cookie behaviour as per individual behaviour.

3. If a user disables the use of cookies on the web browser, or removes or rejects specific cookies from Smile Foundation’swebsite or linked sites then he/she may not be able to use the website as it is intended.

Payment Gateway

1. SmileFoundation uses well-recognised and proven technology for payments. Payment information is transferred by the use of an SSL connection which offers the highest degree of security that the donor’s browser is able to support.

2. Several layers of built-in security, including an advanced firewall system, encryption of credit card numbers, and use of passwords, protect the collected information.

External Web Services

1. Smile Foundation uses a number of external web services on its site to display content within its web pages. For example, to display video it uses YouTube. As with the social media buttons, Smile Foundation cannot prevent these sites, or external domains, from collecting information on the user’s consumption of the content embedded on its site.

2. The Smile Foundation website contains links to other websites for the benefit of its visitors. This Privacy Policy does not apply to such other websites.

3. Smile Foundation is not expressly or impliedly responsible for, or liable to any loss or damage caused to a user by the collection, use and retention of Personal Information by such website in any manner whatsoever. It is important that the users review the privacy policies of all websites they visit before disclosing any information to such websites.

Changes to Privacy Policy

1. As and when the need arises, Smile Foundation may alter its privacy policy in accordance with the latest technology and trends. It will provide you with timely notice of these changes. The users may reach out to Smile Foundation if they have any queries about any changes made to its practices.

2. If you have any questions at all about Smile Foundation’s privacy policy, please write to us at: [email protected]

Refund and Cancellation Policy

Welcome to this web-site of SMILE FOUNDATION. We make public our policy on refund and cancellation of donations received for the social cause on payment gateway as under:-

No refund/cancellation for the donated amount by any donor will not be entertained, the online donations through the online payment gateway.
No cash or refund of money will be allowed.
If any in-kind support received by the donor from any where the material will be reached to the poorest of the poorer communities.
Once received the donation for a cause will not be refunded to the donor. No cancellation to be made. The donation will be used for the community development, children education or women’s empowerment.

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SMILE FOUNDATION reserves the rights to change these terms and conditions at any time by posting changes online. Your continued use of this site after changes are posted constitutes your acceptance of this agreement as modified. You agree to use this site only for lawful purposes, and in a manner which does not infringe the rights, or restrict, or inhibit the use and enjoyment of the site by any third party.

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161 B/4, 3rd Floor, Gulmohar House
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