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On August 5th 2014 students from the STeP center Jan Shikshan Sansthan,Dharavi went to ‘Phoenix Mall’ at Kurla .Total of 15 students along with 2 teachers from the center were present in the visit,they started with the entrance security counter. They saw how to check bags and look after the bag deposit counter.
Next they visited Reliance Refresh, CCD, WestSide, LifeStyle,Levis, MCDonald, FoodBazar, BodyShop, MacSaloon. they saw items were divided into separate sections. They learned how it helps the customer to locate an item soon mall not only had food items but also personal care products, home care products, sanitation etc. the students walked around in the aisle and observed these sections, learning about them.
After seeing all things they ask question to people working there about shift timing and many things. At last they come to billing counter saw how they are doing the bar-code machine. The students saw a demo how an item is billed and what a bill looks like and what kind of details are printed on the bill. The students were very happy after the visit.
